Each month, we break down how institutions are making an impact online – diving deep into the dirty intersection of digital communication and the real world. Because the world doesn’t change if we don’t.
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Reflections on Values
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Evaluating Ethical Experience Design
Ethical user experience requires us to find a sweet spot on a scale between complete and total user freedom (aka anarchy) and making all of a user's decisions for them. To help find that balance, we ask ourselves the following questions.
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Images, Ideas, and AI
In design and marketing, we are constantly using images of people to represent ideas and stand in for concepts. Enter: AI-generated images. Now, images that are indistinguishable from photographs can be created out of thin air without any sort of reality to back them up.
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AI and I
A few weeks ago, I wrote Designing Online Spaces that Everyone Can Navigate. Or more accurately, I generated the article, using OpenAI’s ChatGPT 3.5.
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Designing Online Spaces that Everyone Can Navigate
For those of you who are unfamiliar with online accessibility, let’s talk for a moment about why it matters and how to do it right.
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Content Strategy for a Brand in Transition
What does it take to evolve from the biggest brand that nobody knows into the smallest brand that everybody knows?
